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COMPASS formally merged with The Beacon in April 2019 and its services are now a program of the organization. 


These services include: 

  • Mailbox privileges

  • Transportation services (METRO bus fare)

  • ID assistance

  • Access to comprehensive healthcare through a partnership with Harris Health System

  • Walk up case management/information and referral

  • Housing Navigation through Coordinated Access referral


The Process

COMPASS is open Mondays through Fridays from 9 AM to 2 PM.  Walk up case management is only available Mondays through Thursdays and services are available on a first come, first served basis.


Clients should arrive as early as 8 AM to get in line for services. At 8:45 AM, a staff member will come outside and hand out 10 numbers for the Harris Health System application.  Staff will also make the list for the case management services.  

More Info

  • Most of the services such as a referral to Operation ID, bus fare, haircut vouchers, permission to receive mail, etc. require a visit with a case manager. 

  • In order to apply for eligibility for the Harris Health System, a client must be homeless and have acceptable ID.

Volunteer Opportunity

Front Office Volunteer

Mondays, Wednesdays, Thursdays (10 a.m. to 1 p.m.)

Duties include:

Checking voice mail messages

Alphabetizing and filing client mail

Answering the door and responding to mail checks

Training is provided.  Contact Annie Damon at to inquire. 

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