PROVIDING ESSENTIAL AND NEXT-STEP SERVICES TO RESTORE HOPE AND HELP END HOMELESSNESS IN HOUSTON
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The Beacon is an equal opportunity employer. No employee or applicant will be discriminated against because of race, color, sex, gender, sexual orientation, national origin, age, religion, military/veteran status, disability or any category prohibited by applicable federal, state or local law.

Specialist Diversion
Reports to: Manager Diversion
FLSA Status: Full-time/Exempt/40 Hrs per Week
Schedule: Monday – Friday, 8:00 a.m. – 4:00 p.m.
Salary: $48,000 - $50,000 DOE.
About Us
Incorporated as a 501(c)(3) nonprofit organization in 2007, The Beacon’s mission is to provide essential and next-step services to restore hope and help end homelessness in Houston. We accomplish this by providing compassionate services to individuals experiencing homelessness with the goal of helping them achieve housing stability and improved well-being. The Beacon operates the largest drop-in day center in downtown Houston and is a key partner in The Way Home Continuum of Care. As such, The Beacon serves as the primary entry point for individuals seeking housing and supportive services.
Job Summary
The Specialist serves as a central operational support for the Senior Specialist and Diversion Associates, helping ensure cases move efficiently and accurately from intake through resolution. The role is responsible for coordinating documentation, tracking client progress and required follow-up, maintaining accurate and timely program data, and supporting client engagement activities. By strengthening workflow, documentation, and data integrity, the Specialist helps the Diversion team maintain compliance with program and funding requirements while allowing Diversion Associates to remain focused on direct client services and housing problem-solving.
Key Responsibilities
Administrative & Operational Support
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Maintain accurate and organized client records in HMIS/Client Track and physical files.
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Scan, upload, file, and manage all client documentation.
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Monitor and maintain expense logs to ensure alignment with services provided.
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Track and support completion of case notes and documentation timelines.
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Submit weekly task logs and maintain internal tracking tools.
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Manage document flow including “to be filed” and acknowledgment folders.
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Support calendar coordination and scheduling for Diversion staff.
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Provide administrative support to the Manager of Diversion, Senior Specialist and Director of Supportive Services as needed.
Documentation & Compliance Management
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Audit client files to ensure completeness and compliance prior to case closure.
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Initiate and support case closure processes.
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Track client length of participation and notify staff of key deadlines (e.g., 90-day benchmarks)
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Maintain up-to-date client contact records.
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Ensure adherence to program, grant, and documentation standards.
Program Support & Resource Coordination
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Support donation organization and inventory tracking.
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Maintain office supply levels for program operations.
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Assist with transportation support (e.g., gas cards, metro cards) and documentation.
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Support field activities including home visits and unit inspections as needed.
Qualifications
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Bachelor's degree in social work, Human Services, or related field.
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Minimum 2 years of progressively responsible experience in human services or homeless services.
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Strong knowledge of housing first, harm reduction, trauma-informed care, and client-centered service delivery.
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Excellent communication, leadership, organizational, and interpersonal skills.
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Proficiency with Microsoft Office, data tracking systems (e.g., HMIS), and performance measurement.
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Knowledge of federal and state grant requirements, including compliance standards and budget tracking/reporting
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Preferred: Bilingual or multilingual skills.
Work Environment & Physical Demands
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Primarily office-based and with occasional on-site presence at program sites or partner locations for meetings and events.
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Hybrid or flexible work options available.
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Occasional evening or weekend hours may be required for events or urgent program needs.
The Beacon is proud to be an equal opportunity employer. We are committed to fostering an inclusive and respectful workplace where all employees and applicants are treated fairly, without regard to race, color, sex, gender, sexual orientation, national origin, age, religion, disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Associate Diversion
Reports to: Manager Diversion
FLSA Status: Full-time/Exempt/40 Hrs per Week/Grant-funded position
Schedule: Monday – Friday, 7:00 a.m. – 3:30 p.m.
Salary: $56,160 - $60,320 DOE.
About Us
Incorporated as a 501(c)(3) nonprofit organization in 2007, The Beacon’s mission is to provide essential and next-step services to restore hope and help end homelessness in Houston. We accomplish this by providing compassionate services to individuals experiencing homelessness with the goal of helping them achieve housing stability and improved well-being. The Beacon operates the largest drop-in day center in downtown Houston and is a key partner in The Way Home Continuum of Care. As such, The Beacon serves as the primary entry point for individuals seeking housing and supportive services.
Job Summary
The Associate Diversion works directly with individuals and families currently experiencing homelessness to identify immediate, safe alternatives to emergency shelter or encampment living. Using a trauma-informed, strengths-based, and client-centered approach, the Associate Diversion collaborates with clients to explore creative solutions that reconnect them with natural supports and/or stabilize their housing situation, preventing them from entering the homeless response system.
This position requires high emotional intelligence, creativity, professionalism, and critical thinking. The Associate Diversion will engage clients weekly, support housing navigation through community outreach, and participate in collaborative meetings with both Beacon and partner staff. The location of on-site locations will be at The Beacon Day Center or other partner locations as determined by program supervisors. The ideal candidate is organized, flexible, and passionate about ending homelessness through responsive, compassionate, and effective engagement.
Key Responsibilities
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Engage clients daily
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Provide short-term, intensive case management for individuals and households referred through the Coordinated Entry system.
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Travel offsite to meet with clients at various community agencies and partner locations as needed to conduct outreach and diversion services.
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Facilitate client-driven problem-solving conversations to develop both immediate and long-term goals toward housing stability.
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Provide flexible financial and logistical support (e.g., transportation, move-in assistance, basic needs) to help clients avoid or exit homelessness.
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Participate in weekly collaboration and case conferencing meetings.
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Maintain consistent and professional email communication with internal staff and external partners; respond to partner inquiries in a timely and courteous manner.
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Represent The Beacon professionally and courteously during all interactions with clients, partners, and community members.
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Accurately document client progress, services provided, and outcomes using the Homeless Management Information System (HMIS) and internal agency tracking tools.
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Track and report outcomes in accordance with grant requirements and support quality improvement efforts.
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Support the Director of Housing Services with job-related administrative and programmatic tasks as needed.
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Actively participate in all required training, meetings, and workgroups as directed by The Beacon and The Way Home.
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Provide coverage for Day Center intake and services when needed.
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Perform other related duties as assigned.
Qualifications
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Bachelor’s degree in a related field with at least 1 year of relevant experience, or Associate degree with at least 4 years of relevant experience.
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Experience working with individuals impacted by homelessness, poverty, trauma, mental illness, or substance use is preferred.
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Excellent interpersonal and communication skills with the ability to maintain boundaries and rapport with diverse populations.
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Strong organizational skills and ability to work independently in a high-paced environment.
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Experience working with individuals impacted by homelessness, poverty, trauma, mental illness, or substance use is preferred.
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Excellent interpersonal and communication skills with the ability to maintain boundaries and rapport with diverse populations.
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Strong organizational skills and ability to work independently in a high-paced environment.
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Positive attitude and passion for the mission and core values of The Beacon.
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Ability to work with minimal direct supervision and to thrive in a high-stimulation environment.
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Proficient with computers and client tracking databases; willingness to learn new systems.
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Ability to work with minimal direct supervision and to thrive in a high-stimulation environment.
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Proficient with computers and client tracking databases; willingness to learn new systems.
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Familiarity with local homeless service providers and housing resources is beneficial.
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Must have a valid driver’s license, personal vehicle, and current auto insurance.
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Bilingual or multilingual language skills are a plus.
Work Environment & Physical Demands
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Primarily field-based with occasional on-site presence at meetings and events.
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Must be able to lift up to 20 pounds and remain seated for extended periods.
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Comfortable working in dynamic, non-traditional environments
Senior Associate Advancement
Reports to: Chief Advancement Officer
FLSA Status: Full-time/Exempt/40 Hrs per Week / $62,000 to $78,000 per year, based on experience.
Schedule: Monday – Friday, 8:00 a.m. – 4:00 p.m.
Location: Hybrid, with regular on-site presence and availability for events (including evenings and weekends) as needed.
About Us
Incorporated as a 501(c)(3) nonprofit organization in 2007, The Beacon’s mission is to provide essential and next-step services to restore hope and help end homelessness in Houston. We accomplish this by providing compassionate services to individuals experiencing homelessness with the goal of helping them achieve housing stability and improved well-being. The Beacon operates the largest drop-in day center in downtown Houston and is a key partner in The Way Home Continuum of Care. As such, The Beacon serves as the primary entry point for individuals seeking housing and supportive services.
Job Summary
The Senior Advancement Associate plays a key role in leading and strengthening The Beacon’s volunteer program, community engagement, organizational awareness, and advancement operations. Reporting to the Chief Advancement Officer (CAO), this position serves as the team lead for volunteer administration and community engagement functions that attract the resources and support to advance The Beacon’s mission.
The Senior Advancement Associate has primary responsibility for establishing and maintaining formal volunteer recruitment, orientation, retention, and recognition practices to ensure that The Beacon maintains a strong and reliable volunteer pipeline to meet ongoing program needs. This position will also play a lead role in community engagement opportunities including but not limited to volunteer fairs, corporate fairs and engagement events, church outreach, and other opportunities to raise awareness of The Beacon in the community. This position will also manage a small grants portfolio of opportunities that are $25,000 or less and primarily from religious and/or corporate groups.
This role also serves as a key project and operational partner to the CAO, helping coordinate advancement priorities, improve internal processes, prepare donor and Board materials, and ensure projects move efficiently from planning through completion. The ideal candidate is highly organized, technologically capable, detail-oriented, collaborative, and able to independently manage multiple priorities while exercising sound judgment with confidential donor and organizational information.
Key Responsibilities
Volunteer Engagement & Administration
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Build out and manage a formal volunteer program for The Beacon that includes: recruitment, orientation, onboarding, retention, and recognition.
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Partner with Day Center and program leadership to establish ongoing volunteer staffing needs, monitor volunteer coverage, identify recurring gaps, and proactively recruit individuals and groups to meet program needs.
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Develop and maintain an active pipeline of individual, corporate, faith-based, civic, school, and community volunteer partners, with an emphasis on converting one-time volunteers and groups into regular volunteers.
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Recruit, train, and manage staff and external volunteers for The Beacon’s annual Come to the Table gala.
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Coordinate volunteer registration and administrative processes, including responding to inquiries, assisting volunteers with registration systems, and troubleshooting registration issues.
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Maintain accurate volunteer records and regularly track and report volunteer participation, hours, coverage, retention, recurring volunteers, and groups, cancellations/no-show, recruitment sources, and other engagement trends.
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Lead the planning and execution of an annual volunteer appreciation event.
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Develop tools and processes to collect regular volunteer feedback.
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Identify and share opportunities for stronger integration between volunteer engagement and The Beacon’s broader advancement and donor stewardship efforts.
Community Engagement
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Represent The Beacon at community engagement events including but not limited to: volunteer fairs, corporate events, employee fairs, church outreach and engagement events, and other external opportunities to raise awareness, recruit volunteers, and develop ongoing relationships with corporate, faith-based, civic, and community partners.
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Maintain organized and professional collateral material for engagement events including but not limited to: pop up banners, tablecloths, fliers, newsletter sign up sheets, photos/visuals, branded swag, etc.
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Have a solid understanding of The Beacon’s mission, vision, programs, impact, opportunities for support, and frequently asked questions.
Grants Management
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Manage a portfolio of grants for The Beacon up to $25,000 including but not limited to: relationship management, tracking deadlines and requirements, and application writing and reporting.
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Draft compelling need statements, project narratives, goals, and evaluation plans tailored to specific funder guidelines and/or areas of interest.
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Support the gathering of technical and programmatic data from internal teams, including finance and budget information as well as programmatic goals, outcomes, and KPIs.
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Contribute to the Advancement Grant Tracker to maintain and track deadlines, workflows, approvals, and status.
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Complete required interim and final reports detailing milestones, organization updates, and outcomes achieved during the grant period.
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Provide grant prospecting and other support to the CAO as required.
Advancement Team Support
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Create and manage volunteer workflow automations.
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Contribute to the Advancement team’s communication initiatives, including the quarterly e-newsletter, Beacon Bites, social media, website and blog, etc. by providing volunteer data and stories, community engagement recaps and photos, and other editorial support as required.
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Provide project and on-site support for The Beacon’s signature fundraising events, including Come to the Table, as well as donor cultivation and stewardship events.
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Collaborate across departments to gather program information, outcomes, stories, and data needed for fundraising and stewardship.
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Contribute to a collaborative Advancement team in which responsibilities may shift during major campaigns, events, deadlines, and organizational priorities.
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Perform other duties and special projects consistent with the scope and level of the position.
Qualifications
Education & Experience
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Associate’s or bachelor’s degree in nonprofit management, communications, business, information systems, or a related field preferred; equivalent relevant experience may be considered.
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Three or more years of progressively responsible experience in nonprofit development, advancement operations, donor database management, volunteer engagement, fundraising administration, or a related field.
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Experience supporting fundraising campaigns, donor stewardship, special events, or nonprofit advancement activities preferred.
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Demonstrated experience working with donor and/or volunteer databases preferred.
Skills & Competencies
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Strong written and oral communication skills with the ability to engage in effective public speaking and produce professional, personalized donor correspondence.
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Exceptional attention to detail.
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Excellent organizational and project management skills with the ability to manage multiple priorities and deadlines.
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Strong interpersonal and customer-service skills when working with donors, volunteers, Board members, staff, and community partners.
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Ability to work independently, exercise sound judgment, identify problems, and recommend practical solutions.
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High degree of discretion and integrity when handling confidential donor, financial, and organizational information.
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Proficiency with Microsoft Office and demonstrated ability to work effectively with CRM, fundraising, volunteer management, email marketing, website, and event-management platforms.
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Adaptable, collaborative, and comfortable working in a dynamic environment with changing priorities.
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Commitment to The Beacon’s mission and to treat individuals experiencing homelessness with dignity and respect.
Work Environment & Physical Demands
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Hybrid work environment with regular on-site presence and occasional off-site meetings and events.
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Availability to work occasional evenings and weekends for fundraising events, campaigns, and other organizational activities.
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Must be able to lift up to 20 pounds and remain seated for extended periods while performing computer-based work.
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Comfortable working in dynamic and non-traditional environments.
Staff Attorney
The Beacon is a non-profit organization providing essential and next-step services to restore hope and help end homelessness in Houston. This full-time staff attorney position is part of the Beacon Law program and assists to advance its mission in removing civil legal barriers to housing, employment, and income. The position requires a dynamic, self-starting attorney who has vision, initiative, and a demonstrated commitment and passion for public interest law.
The Beacon Law team functions in a remote work and shared office space environment. Our main office is located in Downtown Houston and occasional reporting to that location is required. The job candidate must be able to work productively remotely and have high speed internet access during working hours.
Reports to:
Beacon Law Managing Attorney
Job Classification:Full-time/Exempt/40 hours weekly/ $73,000
Responsibilities:
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Provide high quality representation to clients who are experiencing homelessness or housing insecurity to remove legal barriers to housing and employment. Majority of representation is in areas of ID restoration, record clearing, housing, and family law.
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Supervise paralegal’s caseload as needed.
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Perform regular intake screening remotely and in-person as needed.
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Provide presentations and legal education to community partners.
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Other duties as assigned.
Qualifications:
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Licensed to practice law in Texas
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Prior legal services, public interest, or volunteer experience serving low-income people preferred and knowledge of trauma-informed care a plus
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Possesses a positive growth mindset and a passion for the mission of The Beacon.
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Proven ability to think strategically and creatively about legal procedure and litigation
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Excellent written and oral communication and organizational skills
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Must have excellent computer skills; proficiency in G-suite and Microsoft applications and ability to utilize a cloud-based case management system
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Must be able to analyze information and data and create accurate and timely documentation for client records.
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Ability to work both independently and as part of a cross-functional team, in a fast- paced, non-traditional environment while maintaining professional boundaries.
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Strong leadership skills and ability to supervise support staff or volunteers
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Spanish speaking is a plus but not required
Physical Demands:
This position requires that the individual be able to lift up to 20 pounds, be seated for extended periods for computer work, and be comfortable working in various environments such as outdoors and/or in non-traditional settings on occasion.