PROVIDING ESSENTIAL AND NEXT-STEP SERVICES TO RESTORE HOPE AND HELP END HOMELESSNESS IN HOUSTON
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The Beacon is an equal opportunity employer. No employee or applicant will be discriminated against because of race, color, sex, gender, sexual orientation, national origin, age, religion, military/veteran status, disability or any category prohibited by applicable federal, state or local law.

Staff Attorney
The Beacon is a non-profit organization providing essential and next-step services to restore hope and help end homelessness in Houston. This full-time staff attorney position is part of the Beacon Law program and assists to advance its mission in removing civil legal barriers to housing, employment, and income. The position requires a dynamic, self-starting attorney who has vision, initiative, and a demonstrated commitment and passion for public interest law.
The Beacon Law team functions in a remote work and shared office space environment. Our main office is located in Downtown Houston and occasional reporting to that location is required. The job candidate must be able to work productively remotely and have high speed internet access during working hours.
Reports to:
Beacon Law Managing Attorney
Responsibilities:
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Provide high quality representation to clients who are experiencing homelessness or housing insecurity to remove legal barriers to housing and employment. Majority of representation is in areas of ID restoration, record clearing, housing, and family law.
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Supervise paralegal’s caseload as needed.
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Perform regular intake screening remotely and in-person as needed.
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Provide presentations and legal education to community partners.
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Other duties as assigned.
Qualifications:
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Licensed to practice law in Texas
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Prior legal services, public interest, or volunteer experience serving low-income people preferred and knowledge of trauma-informed care a plus
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Possesses a positive growth mindset and a passion for the mission of The Beacon.
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Proven ability to think strategically and creatively about legal procedure and litigation
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Excellent written and oral communication and organizational skills
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Must have excellent computer skills; proficiency in G-suite and Microsoft applications and ability to utilize a cloud-based case management system
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Must be able to analyze information and data and create accurate and timely documentation for client records.
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Ability to work both independently and as part of a cross-functional team, in a fast- paced, non-traditional environment while maintaining professional boundaries.
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Strong leadership skills and ability to supervise support staff or volunteers
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Spanish speaking is a plus but not required
Physical Demands:
This position requires that the individual be able to lift up to 20 pounds, be seated for extended periods for computer work, and be comfortable working in various environments such as outdoors and/or in non-traditional settings on occasion.
Job Classification:
Full-time/Exempt/40 hours weekly/ $73,000
The Beacon is an equal opportunity employer. No employee or applicant will be discriminated against because of race, color, sex, gender, sexual orientation, national origin, age, religion, military/veteran status, disability or any category prohibited by applicable federal, state or local law.
Coordinator Laundry and Shower
The Laundry/Shower Coordinator is responsible for overseeing all laundry operations at The Beacon, a nonprofit organization dedicated to supporting individuals and families experiencing homelessness. This position ensures that all laundry and shower services are provided to clients compassionately, efficiently, and effectively to meet the needs of our clients. The ideal candidate for this position is someone who is passionate about the client population and committed to the mission of The Beacon. The individual should be someone who is detail-oriented, strong in interpersonal skills, can work well in a team environment, and manage large groups of volunteers effectively. The general hours are Thursday through Monday 6:30am-2:30pm.
Reports to: Day Center Manager
Responsibilities:
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Laundry and Shower Operations Management:
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Oversee daily laundry and shower operations
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Oversee laundry and shower policies and procedures to ensure proper enforcement and implementation
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Assess policies and procedures frequently to ensure services are being delivered in the most efficient, effective, and equitable manner and work with Day Center Manager to update policies and procedures as needed
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Maintain laundry equipment, ensuring it is in good working order and working with the management and administration team to schedule maintenance or repairs as needed.
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Track laundry and shower inventory daily, including detergent, hygiene items, toilet paper, cleaning supplies, and other necessary items, and ensure adequate stock levels, reporting supply needs to the Day Center Manager
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Ensure laundry items are sanitized and handled according to health and safety standards.
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Ensure that laundry, shower, and bathroom areas are kept clean, organized, and safe.
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Adhere to all safety guidelines and health regulations in the laundry and common areas.
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Address any safety hazards in the laundry area promptly, reporting them to the Day Center Manager.
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Client Support and Engagement:
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Provide laundry and shower services to clients in a respectful and dignified manner.
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Assist clients in understanding and accessing laundry services, ensuring they feel supported and comfortable.
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Track and monitor the use of laundry facilities by clients to ensure fair access and equitable distribution of services.
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Volunteer Management:
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Supervise and coordinate any volunteer involvement in laundry and shower activities.
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Train volunteers or staff on proper laundry and shower procedures and safety protocols. Set boundaries in place as needed to ensure clients are being treated equitably and have equal access to services.
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Provide guidance and support to staff or volunteers on how to handle any challenging situations in the laundry area.
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Record Keeping and Reporting:
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Maintain accurate records of laundry services provided to clients.
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Monitor and report any laundry or shower supply needs or issues to the Day Center Manager.
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Assist with reporting on laundry service metrics and goals, as required.
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Qualifications:
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High School Diploma/GED required
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Experience or training in working with related populations including individuals experiencing mental illness, substance abuse, and homelessness is preferred
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Ability to maintain client confidentiality
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Computer literate, with experience in Microsoft Office Suite
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Excellent communication and customer service skills
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Positive attitude and passion for the mission of The Beacon
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Ability to work with minimal direct supervision and be able to thrive in high-stimulation environment
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Flexibility in work roles, reliability and ability to work well within a small team
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Capacity to understand and maintain clear boundaries with clients
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Ability to deal with people in crisis situations with empathy, patience and neutrality
Physical Demands:
This position requires that the individual be able to lift to 30 pounds and be on their feet for extended periods. Work must be completed on-site.
Job Classification:
Full-time/non-exempt/40 hours weekly/$23 Per Hour
Director of Essential Services
Reports to: Chief Program Officer
FLSA Status: Full-time/Exempt/40 Hrs per Week, $75,000-80,000 Annually, Commensurate with Experience
Schedule: Monday – Friday (flexibility required)
Location: Hybrid (primarily on site with one or two days remote)
Job Summary
The Director of Engagement Services provides strategic and operational leadership for The Beacon’s front-end service delivery system, including the Day Center, Coordinated Entry, outreach, and client engagement functions.
This role is responsible for ensuring that all individuals accessing The Beacon experience a safe, dignified, and effective entry point into services, and that engagement strategies are aligned with housing outcomes and system priorities.
The Director will oversee multiple managers and teams, ensure strong day-to-day operations, and drive continuous improvement using data, client feedback, and system-level coordination.
This position works in close partnership with the Director of Supportive Services to ensure seamless transitions from engagement → assessment → housing interventions.
Key Responsibilities
Program Leadership & Operations
· Provide strategic oversight of:
o Coordinated Entry access, assessments, and prioritization
o Client engagement and intake functions
o Street outreach (contingent on grant funding)
· Ensure consistent, high-quality service delivery aligned with:
o Housing First principles
o Trauma-informed care
o Harm reduction practices
· Oversee daily operations to ensure safety, efficiency, and a positive client experience.
· Identify operational gaps and implement solutions to improve service flow, access, and outcomes.
Team Management & Development
· Supervise managers and frontline staff across multiple service areas.
· Build a strong, accountable, and collaborative team culture.
· Provide coaching, performance management, and professional development.
· Establish clear expectations, workflows, and communication structures across teams.
· Address performance issues proactively and model strong leadership.
Coordinated Entry & System Alignment
· Ensure effective implementation of Coordinated Entry processes at The Beacon.
· Maintain alignment with The Way Home Continuum of Care policies, priorities, and performance benchmarks.
· Collaborate with community partners to strengthen access points and referral pathways.
· Represent The Beacon in Coordinated Entry workgroups and system planning efforts.
Outreach Strategy & Implementation (Contingent on Grant Funding)
· Lead the development and launch of The Beacon’s outreach program.
· Establish protocols for:
o Field engagement
o Encampment response coordination
o Connection to Coordinated Entry
· Build partnerships with outreach teams, public agencies, and community stakeholders.
· Use data and trends to inform outreach strategies and target high-need populations.
Client Experience & Engagement Strategy
· Ensure all client interactions reflect dignity, respect, and consistency.
· Develop and implement engagement strategies that:
o Increase trust and participation
o Reduce barriers to services
o Improve connection to housing pathways
· Monitor client feedback and use insights to improve service delivery.
Data, Performance, & Continuous Improvement
· Use HMIS and internal data to:
o Track service utilization and trends
o Monitor performance metrics
o Identify opportunities for improvement
· Ensure accurate and timely data entry and reporting across teams.
· Partner with Data & Compliance staff to align reporting with funder and CoC requirements.
Administrative & Fiscal Management
· Assist in budget development and oversight for engagement-related programs.
· Monitor program expenditures and resource allocation.
· Support grant applications, reporting, and compliance requirements.
· Ensure all programs meet contractual, regulatory, and funding expectations.
Organizational Leadership
· Serve as a key member of the program leadership team.
· Collaborate closely with:
o Director of Supportive Services (housing pipeline alignment)
o Chief of Staff (facilities/operations coordination)
o Legal Services and Development teams as needed
· Contribute to organizational strategy, planning, and innovation.
Qualifications
Education & Experience
· Bachelor’s degree in Social Work, Public Administration, Human Services, or related field (Master’s preferred)
· Minimum 5–8 years of progressively responsible experience in human services or homeless services
· Minimum 3–5 years of leadership experience supervising staff and programs in nonprofit settings
· Strong experience in homeless response systems, coordinated entry, or low-barrier service environments
· Knowledge of:
o Housing first
o Trauma-informed care
o Harm reduction
· Experience with HMIS or similar data systems
Skills & Competencies
· Strong leadership, organizational, and communication skills
· Strong organizational and coordination skills with the ability to manage multiple priorities simultaneously
· High level of professionalism, discretion, and judgment
· Excellent written and verbal communication skills with strong attention to detail
· Ability to anticipate needs, problem-solve independently, and follow through on tasks
· Proficiency in Microsoft Office Suite and presentation tools (PowerPoint, Canva)
· Comfort working across teams and managing competing requests in a dynamic environment
· Collaborative, service-oriented mindset with strong emotional intelligence
· Ability to build structure, improve workflows, and drive operational consistency across teams
Work Environment & Physical Demands
· Hybrid & flexible schedule with on-site presence at program sites, encampments, or partners sites for meetings and events.
· Must be able to lift up to 20 pounds and remain seated for extended periods.
· Comfortable working in dynamic, non-traditional environments.
· Occasional evening or weekend hours may be required for events or urgent program needs.