Client Engagement Specialist

 

This person will connect clients to all services and programs available at The Beacon and at other partner agencies during the periods of uncertainty associated with the COVID 19 pandemic. This position will endeavor to attain client needs and align these needs with available resources at The Beacon and in the community. This person will develop relationships with partner agencies and provide comprehensive information and resources to assist all Beacon clients. Perform other duties as assigned. Must have an exuberant and avid demeanor in approach to work and scout out opportunities to help clients.

 

Job Qualifications:

  • Demonstrate the ability to network and coordinate with other service providers in the system

  • Understand and maintain clear boundaries with clients with regard to safety and security

  • Ability to deal with people in crisis situations with compassion, honesty and fairness

  • Strong organizational, oral and written skills

Education and Experience: 

  • Bachelor’s degree or higher in social work.

  • Experience in system Intake or Navigation preferred.

Interested applicants should submit a cover letter and resume to hr@beaconhomeless.org. Applications without a cover letter will not be considered.

Navigator

 

Serves a key role in the system-wide assessment of homeless persons to match and navigate alongside them to the appropriate housing intervention. The Navigator will receive referrals from the Coordinated Access list from the Coalition for the Homeless and from the Homeless Management Information System (HMIS) and will accompany clients from the housing referral to the lease-up process. The Navigator will also collaborate with system partners. This position will work independently at times and as part of a team at other times. The position is not tied to a fixed office site but The Beacon’s Lead Navigator and assigned clients.  

Job Responsibilities:

  • Works as a member of The Beacon Navigation team to support clients to move into a housing unit.

  • Assists individuals that are homeless in gathering all documents necessary in order to complete a housing program enrollment.

  • Completes case management with clients to ensure proper supportive services are recommended and connected during the navigation process.

  • Builds and maintains a relationship with housing management staff for the benefit of identifying potential housing and during the leasing up process.

  • Accompanies clients to housing appointments and serves as clients' primary advocate during the housing search and selection process and prior to transfer to the housing case manager.

  • Transfers all required homeless and housing documentation to the housing case manager.

  • Ensures all data is collected and entered accurately and in a timely manner into HMIS.

  • Attends Housing Navigator, The Beacon staff meetings, and HMIS trainings in order to fully utilize the Coordinated Access system accurately.

  • Provides regular feedback to management level staff of collaborating agencies regarding the Navigation process.

  • Participates in case conferences as needed.

  • Participates in Coordinated Access Transition Team meetings as needed.

  • Completes monthly reports and statistics for The Beacon Chief Operating Officer and Administration

  • Performs other duties as needed.

 

Education, Experience, and Other Requirements:

 

  • Associates Degree required and related college degree preferred (social work, social services, or human services).

  • Two or more years’ experience in the provision of social work/service preferred.

  • Texas Drivers’ License and good driving record required.

  • Must have working vehicle in the event that the agency vehicle is not available.

Interested applicants should submit a cover letter and resume to hr@beaconhomeless.org. Applications without a cover letter will not be considered.

CCHP Housing Navigator

The CCHP Housing Navigator will be working on the Community-wide COVID-19 Housing Plan project in conjunction with the other agencies in The Way Home. They will support and complete the clients’ move in process into housing. This person will engage in efforts to move homeless clients into permanent supportive housing units in response to the COVID-19 pandemic. The navigator will match the elements of the housing assessment to an appropriate housing unit. This process will include the time period from the housing assessment and referral in the HMIS system to the end of the lease up process. This is a one year, grant funded, position.

Job Responsibilities:

  • This person works as a member of the Beacon Navigation team

  • Assists homeless individuals in gathering all documents and documentation necessary to complete the housing program enrollment process.

  • Conducts case management with clients to ensure proper supportive services are provided during the navigation process.

  • Maintains relationships with housing management for the benefit of identifying potential housing and during the leasing up process.

  • Accompanies clients to appointments and serves as advocate for the client during the housing search process

  • Ensures that all data needed is entered into HMIS accurately and in a timely manner and then transferred to the housing case manager when the client is housed.

  • Attends all Community Navigator meetings, Beacon staff meetings and all appropriate training events.

  • Participates in Case conferences and Transitions team meetings as needed.

  • Completes monthly reporting as needed

  • Performs other duties as assigned.

 

Education, Experience, and Other Requirements:

  • Associates level degree required or related college degree in social services, social work or human services.

  • Two or more years’ experience in social work or social services

  • Texas driver’s license and good driving record required.

  • Must have working vehicle

  • Occasional use of own working vehicle

  • Start date October 5, 2020

  • Multiple positions needed

Interested applicants should submit a cover letter and resume to hr@beaconhomeless.org. Applications without a cover letter will not be considered.

Assistant Coordinator (Temporary)

The Assistant Coordinator (AC) will assist and support all the other primary Coordinators in the Kitchen, Intake, and Laundry and Shower areas and the Day Center Manager in their work and daily duties.  The AC will be trained and cross trained to be able to stand in for most positions in the Day Center. The AC will help the primary coordinators with implementing policies and procedures developed, coaching and training the volunteers and ensuring facility cleanliness, sanitation, and maintenance. The candidate must have the ability to perform the duties assigned. 

This position is temporary and non-benefit eligible. The work period will consist of 32 to 40 hours a week and will last between six months to a year, but may be retracted or extended as needed. This position reports to the Day Center Manager.

Education, Experience, and Other Requirements:

 

  • High school diploma or GED

  • At least two years of related experience

  • Must have a valid driver's license issued by the Texas Department of Public Safety.

Interested applicants should submit a cover letter and resume to hr@beaconhomeless.org. Applications without a cover letter will not be considered.

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(713) 220-9737

Physical: 1212 Prairie St, Houston, TX 77002, USA

Mailing: 1117 Texas Ave, Houston, TX, 77002, USA

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