Work at The Beacon | The Beacon

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The Beacon is an equal opportunity employer. No employee or applicant will be discriminated against because of race, color, sex, gender, sexual orientation, national origin, age, religion, military/veteran status, disability or any category prohibited by applicable federal, state or local law.

Housing Assessor

Associate - Diversion

Reports to: Director of Supportive Services

FLSA Status: Full-time/Exempt/40 Hrs per Week/Grant-funded position

Salary Range: $56,160.00 - $60,320.00 Dependant on Experience

Schedule: Monday – Friday, 6:30 a.m. – 2:30 p.m.

About Us

Incorporated as a 501(c)(3) nonprofit organization in 2007, The Beacon’s mission is to provide essential and next-step services to restore hope and help end homelessness in Houston. We accomplish this by providing compassionate services to individuals experiencing homelessness with the goal of helping them achieve housing stability and improved well-being. The Beacon operates the largest drop-in day center in downtown Houston and is a key partner in The Way Home Continuum of Care. As such, The Beacon serves as the primary entry point for individuals seeking housing and supportive services.

Job Summary

The Associate - Diversion works directly with individuals and families currently experiencing homelessness to identify immediate, safe alternatives to emergency shelter or encampment living. Using a trauma-informed, strengths-based, and client-centered approach, the Associate collaborates with clients to explore creative solutions that reconnect them with natural supports and/or stabilize their housing situation.

This position requires high emotional intelligence, creativity, professionalism, and critical thinking. The Associate will engage clients weekly, support housing navigation through community outreach, and participate in collaborative meetings with both Beacon and partner staff. The location of on-site locations will be at The Beacon Day Center or other partner locations as determinted by program supervisors. The ideal candidate is organized, flexible, and passionate about ending homelessness through responsive, compassionate, and effective engagement.

Key Responsibilities

Engage clients daily
Provide short-term, intensive case management for individuals and households referred through the Coordinated Entry system.
Travel offsite to meet with clients at various community agencies and partner locations as needed to conduct outreach and diversion services.
Facilitate client-driven problem-solving conversations to develop both immediate and long-term goals toward housing stability.
Provide flexible financial and logistical support (e.g., transportation, move-in assistance, basic needs) to help clients avoid or exit homelessness.
Participate in weekly collaboration and case conferencing meetings.
Maintain consistent and professional email communication with internal staff and external partners; respond to partner inquiries in a timely and courteous manner.
Represent The Beacon professionally and courteously during all interactions with clients, partners, and community members.
Accurately document client progress, services provided, and outcomes using the Homeless Management Information System (HMIS) and internal agency tracking tools.
Track and report outcomes in accordance with grant requirements and support quality improvement efforts.
Support the Director of Housing Services with job-related administrative and programmatic tasks as needed.
Actively participate in all required training, meetings, and workgroups as directed by The Beacon and The Way Home.
Provide coverage for Day Center intake and services when needed.
Perform other related duties as assigned.

Qualifications

Bachelor’s degree in a related field with at least 1 year of relevant experience, or Associate degree with at least 4 years of relevant experience.
Experience working with individuals impacted by homelessness, poverty, trauma, mental illness, or substance use is preferred.
Excellent interpersonal and communication skills with the ability to maintain boundaries and rapport with diverse populations.
Strong organizational skills and ability to work independently in a high-paced environment.
Proficient with computers and client tracking databases; willingness to learn new systems.
Familiarity with local homeless service providers and housing resources is beneficial.
Must have a valid driver’s license, personal vehicle, and current auto insurance.
Bilingual or multilingual language skills are a plus.

Work Environment & Physical Demands

Primarily field-based with occasional on-site presence at meetings and events.
Must be able to lift up to 20 pounds and remain seated for extended periods.
Comfortable working in dynamic, non-traditional environments.

Development Associate

The Development Associate plays a vital role in advancing the mission of The Beacon by cultivating and stewarding mid-level donors, as well as identifying opportunities to convert volunteers into long-term supporters. Reporting directly to the Chief Advancement Officer, this role works closely with the development team to support annual fundraising efforts, ensure data accuracy, and foster a culture of philanthropy through thoughtful engagement.

This position bridges volunteer engagement and donor relations, recognizing the critical overlap between the two audiences. It requires a proactive, detail-oriented, and relationship-driven professional who thrives in a collaborative and mission-oriented environment. Excellent customer service and mindfulness of the importance of this work is a must. The best candidate will be a person who demonstrates the desire to learn and is extremely detail-oriented while also efficient in their work product.

Reports to:

Chief Advancement Officer

Key Responsibilities:

Donor Portfolio Management:

Manage and grow a portfolio of mid-level donors ($250–$9,999 range).
Manage The Beacon’s matching gifts program.
Execute cultivation, solicitation, and stewardship strategies to achieve annual revenue goals.
Research and identify new donor prospects, including leveraging volunteer and event engagement for pipeline development.
Track and report on donor interactions in the donor database system (eTapestry) and the volunteer database system (Volgistics), maintaining accurate and timely records.

Volunteer-to-Donor Pipeline Development:

Engage with volunteers to identify those with giving potential and introduce them to philanthropic opportunities.
Collaborate with program and Day Center staff to understand and communicate the impact of volunteer contributions.
Assist with volunteer appreciation initiatives that align with donor stewardship strategies.

Campaigns and Events:

Organize fundraising campaigns such as Giving Tuesday and year-end appeals. This includes setting up timing and nature of appeals, writing copy and measuring results.
Assist with planning and execution of donor and volunteer events, including stewardship receptions and tours.

Administrative Support & Reporting:

Maintain donor and volunteer database records, assist with preparation of acknowledgment letters, and tracking of donations.
Support the CAO and development staff with reporting to finance and the Board of Directors.
Assist in preparing materials for donor meetings, applications, reports, and presentations.

Qualifications:

Bachelor’s degree in nonprofit management, communications, business, or related field.
3+ years of experience in nonprofit fundraising, donor engagement, or volunteer coordination.
Strong interpersonal and communication skills, both written and verbal.
Proven ability to manage donor relationships and execute fundraising strategies.
Proficiency with donor and volunteer databases (e.g., eTapestry, Greater Giving, Volgistics) and Microsoft Office Suite.
Highly organized with strong attention to detail and the ability to prioritize and manage multiple tasks.
Availability to work occasional evenings and weekends for events or peak fundraising times.
Passion for The Beacon’s mission and commitment to serving individuals experiencing homelessness.
Ability to perform work tasks with a high level of respect and customer service, internally and externally.

Work Environment & Physical Demands:

Primarily office-based with occasional off-site meetings and events.
Must be able to lift up to 20 pounds and remain seated for extended periods.
Comfortable working in dynamic, non-traditional environments.

Job Classification:

Full-time/Exempt, Salary range: $63,000 - $65,000 depending on experience.

Duties must be performed in the office, with the possibility of moving to one day a week of remote work with a satisfactory 90-day review. Dedicated workspace in a quiet office will be provided.

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