Serves a key role in the system-wide assessment of homeless persons to match and navigate alongside them to the appropriate housing intervention. The Navigator will receive referrals from the Coordinated Access list from the Coalition for the Homeless and from the Homeless Management Information System (HMIS) and will accompany clients from the housing referral to the lease-up process. The Navigator will also collaborate with system partners. This position will work independently at times and as part of a team at other times. The position is not tied to a fixed office site but The Beacon’s Lead Navigator and assigned clients.

Job Responsibilities:

  • Works as a member of The Beacon Navigation team to support clients to move into a housing unit.

  • Assists individuals that are homeless in gathering all documents necessary in order to complete a housing program enrollment.

  • Completes case management with clients to ensure proper supportive services are recommended and connected during the navigation process.

  • Builds and maintains a relationship with housing management staff for the benefit of identifying potential housing and during the leasing up process.

  • Accompanies clients to housing appointments and serves as clients' primary advocate during the housing search and selection process and prior to transfer to the housing case manager.

  • Transfers all required homeless and housing documentation to the housing case manager.

  • Ensures all data is collected and entered accurately and in a timely manner into HMIS.

  • Attends Housing Navigator, The Beacon staff meetings, and HMIS trainings in order to fully utilize the Coordinated Access system accurately.

  • Provides regular feedback to management level staff of collaborating agencies regarding the Navigation process.

  • Participates in case conferences as needed.

  • Participates in Coordinated Access Transition Team meetings as needed.

  • Completes monthly reports and statistics for The Beacon Chief Operating Officer and Administration

  • Performs other duties as needed.

Education, Experience, and Other Requirements:


  • Associates Degree required and related college degree preferred (social work, social services, or human services).

  • Two or more years’ experience in the provision of social work/service preferred.

  • Texas Drivers’ License and good driving record required.

  • Must have working vehicle in the event that the agency vehicle is not available.

Interested applicants must send a cover letter and resume to Applications without a cover letter will not be considered.

(713) 220-9737

Physical: 1212 Prairie St, Houston, TX 77002, USA

Mailing: 1117 Texas Ave, Houston, TX, 77002, USA

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